Complimentary U.S. shipping
Tracked shipping to U.S. addresses is complimentary. Estimated delivery is 5–10 business days after dispatch. Your advisor will provide tracking details when the item ships.
Pre-shipment confirmation
Before dispatch, your advisor can provide a detailed video showing the item, included accessories and disclosed condition.
Returns
You may request a return within 7 calendar days of confirmed delivery. Please contact us within 48 hours of delivery before returning an item. The item must remain unused, in the same condition, with all security tags and included accessories intact. Custom-sourced items and items marked final sale are not eligible for change-of-mind returns. The lifetime authenticity guarantee is not limited by this return window.
Please contact us on WhatsApp before sending any return. Return instructions and the applicable return address will be provided by your advisor.